Has Anyone Had Issues with Weex? Account Frozen, Unwarranted KYC Requests, and No Resolution

I’ve been using Weex for trading, and recently I’ve encountered some serious issues that have made me question the platform’s legitimacy.

I initially deposited $35, traded futures, and ended up losing it all. Before I lost the entire balance, I withdrew $40 without any issues, and there were no problems with the cash out. After that, I left $25 on the platform and continued to trade. However, my account was recently frozen after depositing less than $50.

After reaching out to support, they accused me of violating regulations, including receiving trial bonuses for arbitrage, using multiple devices for trading, and illegally withdrawing activity rewards. These accusations are completely unfounded. I’ve never done any of that, and I’ve always followed the platform’s rules.

What really frustrates me is that I completed KYC verification less than three months ago, and now they’re asking me to do it again just to “consider unblocking” my account. This seems like a tactic to delay my funds, especially since I’ve already provided all required documents and was able to withdraw without issue before.

I’m starting to lose trust in Weex, and I’m considering sharing my experience publicly. Has anyone else faced similar issues with Weex? Is it normal for them to ask for KYC again so soon after verification? Is this legit practice, or is something fishy going on here?

I’d really appreciate any advice or to hear other people’s experiences with this platform.

This is a real account shared with me by a follower of our platform, along with screenshot evidence. He filed a complaint with Weex's Chinese-language customer support, but they failed to resolve any of his issues. Everyone, please stay far away from the Weex platform. Weex has already deceived numerous users in this manner, and many people are publicly denouncing this behavior on social media.